RETRACTED ARTICLE: Understanding the interactive effects of service climate and transactional sales climate on service quality and sales performance

C. Fred Miao (), Douglas E. Hughes (), Keith A. Richards () and Frank Q. Fu ()
Additional contact information
C. Fred Miao: Portland State University
Douglas E. Hughes: Michigan State University
Keith A. Richards: Baylor University
Frank Q. Fu: College of Business Administration

Journal of the Academy of Marketing Science, 2016, vol. 44, issue 4, No 9, 555-555

Keywords: Interactive Effect; Electronic Supplementary Material; Service Quality; Full Text; Online Version (search for similar items in EconPapers)
Date: 2016
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DOI: 10.1007/s11747-015-0430-0

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