Correction to: Beyond valence: a meta-analysis of discrete emotions in firm-customer encounters

Anne-Madeleine Kranzbühler (), Alfred Zerres (), Mirella H. P. Kleijnen () and Peeter W. J. Verlegh ()
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Anne-Madeleine Kranzbühler: Delft University of Technology
Alfred Zerres: University of Amsterdam
Mirella H. P. Kleijnen: Vrije Universiteit Amsterdam
Peeter W. J. Verlegh: Vrije Universiteit Amsterdam

Journal of the Academy of Marketing Science, 2020, vol. 48, issue 6, No 11, 1254-1256

Abstract: Tables 4, 5 and 6 in the original version of this article contained some incorrect calculations. The correct tables are shown below.

Date: 2020
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DOI: 10.1007/s11747-020-00726-2

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