The Contribution concept for the control of a manufacturing multi-criteria performance improvement

L. Berrah, V. Clivillé (), J. Montmain and G. Mauris
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L. Berrah: Université Savoie Mont Blanc
V. Clivillé: Université Savoie Mont Blanc
J. Montmain: ENSTIMA Site EERIE – parc scientifique Georges Besse
G. Mauris: Université Savoie Mont Blanc

Journal of Intelligent Manufacturing, 2019, vol. 30, issue 1, No 6, 47-58

Abstract: Abstract By dealing with an overall manufacturing performance improvement context, we introduce in this paper the “improvement contribution” concept. A framework that integrates such a concept to the quantification of a multi-criteria interacting performance is proposed. The improvement contribution is defined as a new intelligent functionality that quantifies the impact of the improvement of a single (or a set of) mono-criterion performance(s) on the improvement of an overall performance. When performances are interacting, the quantification of such a contribution cannot be direct. The proposed approach consists of an extension of a previously developed Performance Measurement System (PMS). The considered PMS integrates an aggregation operator—the Choquet Integral (CI)—for the expression of an overall performance by handling weights and interactions between the mono-criterion performances. The principles of the improvement contribution and its quantification are thus presented in addition to the way the improvement contribution can be used for helping decision-makers in their manufacturing improvement control. As an illustration, the use of these contributions within successive iterations of improvement actions is shown using a case study submitted by the SME Fournier Company.

Keywords: Manufacturing performance; Improvement contribution; Multi-criteria and interacting performance; Performance measurement system; Choquet integral (search for similar items in EconPapers)
Date: 2019
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DOI: 10.1007/s10845-016-1227-9

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