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Revenue Management Konzepte zur Entscheidungsunterstützung bei der Annahme von Kundenaufträgen

Thomas Spengler () and Stefan Rehkopf ()

Metrika: International Journal for Theoretical and Applied Statistics, 2005, vol. 16, issue 2, 123-146

Abstract: The production of customer specific products leads to a heterogeneous production plan and irregular capacity utilization. The order-selection process determines this capacity utilization. Hence a sophisticated decision support needs to be incorporated. Revenue management methods provide this decision support in service industries practice. This contribution gives a brief overview of existent revenue management methods and their applicability to make-to-order production systems. A case study from the iron and steel industry is provided to illustrate the relevance of the approach to real-world production systems. Copyright Physica-Verlag 2005

Date: 2005
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DOI: 10.1007/BF02848575

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