Levers of logistics service providers’ efficiency in urban distribution

Anna Corinna Cagliano (), Alberto Marco (), Giulio Mangano () and Giovanni Zenezini ()
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Anna Corinna Cagliano: Department of Management and Production Engineering, Politecnico di Torino
Alberto Marco: Department of Management and Production Engineering, Politecnico di Torino
Giulio Mangano: Department of Management and Production Engineering, Politecnico di Torino
Giovanni Zenezini: Department of Management and Production Engineering, Politecnico di Torino

Operations Management Research, 2017, vol. 10, issue 3, No 2, 104-117

Abstract: Abstract This paper identifies the most important factors that influence the productivity of the urban fleet of a Logistics Service Provider (LSP). Through a regression analysis on a dataset from distribution warehouses of a single LSP, three main levers are shown to have significant impacts on productivity, namely the network design, the vehicle loading strategy, and the business environment wherein the operations are carried out. This paper contributes to bridge the gap about the lack of works addressing the efficiency of LSPs operating in urban areas, by performing a detailed empirical analysis instead of taking an aggregated company perspective.

Keywords: City logistics; Logistics service provider; Efficiency; Regression analysis; Italy (search for similar items in EconPapers)
Date: 2017
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Citations: View citations in EconPapers (2)

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DOI: 10.1007/s12063-017-0125-4

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