A New Framework for Co-Creating Telehealth for Cancer Care with the Patient Community
Bonnie Addario (),
Violeta Astratinei (),
Louise Binder (),
Jan Geissler (),
Marcia K. Horn (),
Linda U. Krebs (),
Bryan Lewis (),
Kathy Oliver () and
Andrew Spiegel ()
Additional contact information
Bonnie Addario: GO2 Foundation for Lung Cancer
Violeta Astratinei: Melanoma Patient Network Europe
Louise Binder: Save Your Skin Foundation
Jan Geissler: Patvocates
Marcia K. Horn: ICAN, International Cancer Advocacy Network
Linda U. Krebs: International Society of Nurses in Cancer Care
Bryan Lewis: KidneyCAN
Kathy Oliver: International Brain Tumour Alliance
Andrew Spiegel: Global Colon Cancer Association
The Patient: Patient-Centered Outcomes Research, 2023, vol. 16, issue 5, No 1, 415-423
Abstract:
Abstract The increased use of telehealth in cancer care during the coronavirus disease 2019 pandemic has added to our knowledge and experience of the modality with benefits in terms of efficacy, cost, and patient and healthcare professional experience reported. However, telehealth has also been found not to be universally available to all patients with cancer, nor to be appropriate for every healthcare interaction; additionally, not all patients prefer it. Now that coronavirus disease restrictions have essentially ended and an opportunity to re-assess telehealth provision in cancer care presents, we offer a framework that aims to ensure that the needs and preferences of the patient community are included in the development of telehealth provision. Stakeholders in this process include patients, patient advocates, healthcare providers, healthcare services commissioners, managers, and policy makers. The framework outlines how patient advocates can work with other stakeholders as equal partners at all stages of telehealth service development. The patient advocate community has a unique understanding of the patient perspective as well as expertise in healthcare design and delivery. This enables advocates to contribute to shaping telehealth provision, from policy and guideline formulation to patient navigation. Appropriate resources, education and training may be needed for all stakeholders to support the development of an effective telehealth system. Together with other stakeholders, patient advocates can make an important contribution to optimizing appropriate patient-centred telehealth provision in cancer care.
Date: 2023
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DOI: 10.1007/s40271-023-00642-x
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