Trust and Safe Spaces: Mental Health Consumers’ and Carers’ Relationships with Community Pharmacy Staff

Amary Mey (), Kathy Knox, Fiona Kelly, Andrew Davey, Jane Fowler, Laetitia Hattingh, Jasmina Fejzic, Denise McConnell and Amanda Wheeler

The Patient: Patient-Centered Outcomes Research, 2013, vol. 6, issue 4, 289 pages

Abstract: Trusting relationships between consumers and carers and community pharmacy staff were deemed to be important in mental health care and contributed to consumers’ and carers’ views of pharmacy as a safe health care space. Community pharmacy services that included core elements of patient-centred care appeared to facilitate relationship formation and associated benefits. Education and training is needed for community pharmacy staff to improve mental health knowledge and promote positive engagement with consumers and carers. Copyright Springer International Publishing Switzerland 2013

Date: 2013
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DOI: 10.1007/s40271-013-0032-1

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