The Association between Patient-Centered Attributes of Care and Patient Satisfaction

Hyojung Tak (), Gregory Ruhnke () and Ya-Chen Shih

The Patient: Patient-Centered Outcomes Research, 2015, vol. 8, issue 2, 187-197

Abstract: Thoroughness of care was the strongest determinant of patient satisfaction, followed by physician listening and explanation. Especially with patients’ improved access to current medical information, it is important for physicians to recognize that excellent communication cannot serve as a substitute for high-quality, thorough care. Copyright Springer International Publishing Switzerland 2015

Date: 2015
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DOI: 10.1007/s40271-014-0073-0

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