Success factors of management consulting

Matias Bronnenmayer (), Bernd Wirtz () and Vincent Göttel ()

Review of Managerial Science, 2016, vol. 10, issue 1, 34 pages

Abstract: Management consulting as a service has become part of almost every medium to big company’s daily business. Despite management consulting’s high practical relevance the scientific discussion of this discipline is relatively young and needs to advance. Notably, there is little empirical research that focuses on the conceptualization and operationalization of management consulting’s success factors from a client perspective. Therefore, in this article we theoretically conceptualize and subsequently operationalize critical success factors of management consulting. Also, we examine those factors’ particular impact on management consulting success. Based on a survey of 255 companies and structural equation modeling, we show that six out of seven theoretically derived success factors have a significant positive effect on management consulting success. In particular, Consultant Expertise, Intensity of Collaboration and Common Vision have a strong impact on the performance of management consulting. Copyright Springer-Verlag Berlin Heidelberg 2016

Keywords: Management consulting; Success factors; Client perspective; Client satisfaction; Structural equation modeling; 62H15 (Statistics; Multivariate Analysis; Hypothesis testing) (search for similar items in EconPapers)
Date: 2016
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Citations: View citations in EconPapers (6)

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DOI: 10.1007/s11846-014-0137-5

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