Correction to: The effect of stress on customer perception of the frontline employee: an experimental study

Marie-Christin Papen (), Thomas Niemand, Florian U. Siems and Sascha Kraus ()
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Marie-Christin Papen: Technical University Dresden
Thomas Niemand: Clausthal University of Technology, Institute of Management and Economics
Florian U. Siems: Technical University Dresden
Sascha Kraus: University of Liechtenstein, Institute for Entrepreneurship

Review of Managerial Science, 2021, vol. 15, issue 4, No 10, 1127-1128

Abstract: The article ‘The effect of stress on customer perception of the frontline employee: an experimental study’, written by Marie-Christin Papen, Thomas Niemand, Florian U. Siems, Sascha Kraus, was originally published electronically on the publisher’s Internet portal (currently SpringerLink) on 15 November 2017 without open access.

Date: 2021
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DOI: 10.1007/s11846-019-00348-1

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