Obsessive–compulsive personality and creative performance: the moderating effect of manager coaching behavior

Rawan Abukhait (), Faridahwati Mohd. Shamsudin (), Shaker Bani-Melhem () and Mohd Ahmad Al-Hawari ()
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Rawan Abukhait: Ajman University
Faridahwati Mohd. Shamsudin: University of Sharjah
Shaker Bani-Melhem: University of Sharjah
Mohd Ahmad Al-Hawari: University of Sharjah

Review of Managerial Science, 2023, vol. 17, issue 1, No 13, 375-396

Abstract: Abstract The study draws upon trait activation theory and interactionist perspective of personality theory to propose that obsessive–compulsive personality is negatively related to employees’ creative performance. The study also posits that supervisor coaching behavior is a contextual factor that mitigates the negative impact of obsessive–compulsive personality on employee creative performance. The model was tested on a sample of 252 frontline employee-supervisor dyads recruited from different hospitality organizations. The results demonstrate that obsessive compulsive personality influences frontline employees’ creative performance, and this effect was found to be mitigated when coaching behavior was used.

Keywords: Obsessive compulsive personality; Creative performance; Manager coaching behavior; Frontline service employees; Hospitality organizations; 90B70 (search for similar items in EconPapers)
Date: 2023
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DOI: 10.1007/s11846-022-00528-6

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