Employee Well Being and Work Life Balance as a Function of Job Satisfaction: The Moderating Role of Organisational Citizenship Behaviour

Muhammad Adnan, Ayesha Bakhtawar and Rakia Tul Zahra

Sustainable Business and Society in Emerging Economies, 2021, vol. 3, issue 3, 217-229

Abstract: Purpose The goal of this study is to investigate that how Employee Well-Being and Work-Life Balance affected Job Satisfaction in healthcare centers with the moderating role of Organizational Citizenship Behavior.Design/Methodology/Approach: Research was carried out in a quantitative approach. The healthcare centers of Multan region were chosen at random. Using a convenient sampling strategy, a questionnaire was created to collect data from different healthcare centers situated in Multan region. The Cronbach’s Alpha and Discriminant Validity were used to assess the questionnaire's reliability in the pilot phase. Descriptive and inferential statistical techniques (using Smart PLS) were used to assess quantitative data.Findings: Employee Well-being and Job satisfaction have a positive relationship, whereas Work-Life Balance and Job satisfaction have a negative relationship, according to the results of this study. Organizational Citizenship Behavior (OCB) moderates Employee Well-being and Work Life Balance to Job satisfaction. Employee Well-Being is one of the major strengths for employee productivity, according to the findings of this research. When professionals practice Organizational Citizenship Behavior, employees' job satisfaction begins to rise in healthcare centers.Implications/Originality/Value: This study was a complete report on Multan's healthcare centers that will be highly beneficial and instructive for policymakers and administration staff of healthcare centers for employee’s development, and for researchers in the Multan region to alter programs and policies according to the requirement for achieving goals

Keywords: Healthcare Centers; Organizational Citizenship Behavior; Job Satisfaction; Work Life Balance; Employee Well-being (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:src:sbseec:v:3:y:2021:i:3:p:217-229

DOI: 10.26710/sbsee.v3i3.1911

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