Organizational Citizenship Behavior as a Consequence of Work-Life Balance: The Mediating Role of Burnout and Moderating role of Employee Engagement

Muhammad Adnan, Amjad Nawaz and Syed Muhammad Jamil Shah

Sustainable Business and Society in Emerging Economies, 2021, vol. 3, issue 4, 683-695

Abstract: Purpose: Managing work and life together is an ongoing challenge in today’s world. In the current study, we examine the Work-Life Balance (WLB) of employees in Islamic Bank. The main objective of this paper is to analyze the experience of Work-Life Balance (WLB) and Burnout by workers of the Islamic Banking sector.Design/Methodology/Approach: In this research, the data will be collected through the Islamic Banks based on a quantitative research method. To regulate the influence of demographic variables on burnout WLB. To study the relation among WLB, employee engagement, burnout, and OCB a questionnaire was distributed among the employees by using the convenient random sampling technique.Findings: Results contributed to the study by narrating that no moderating role of Employee Engagement has been observed affecting the relationship between Work-Life Balance (WLB) and Organizational Citizenship Behavior (OCB) as well as the relationship between Burnout and Organizational Citizenship Behavior (OCB).Implications/Originality/Value: The findings of this study can assist HR managers and policymakers in understanding how Work-Life Balance (WLB) and Burnout can contribute to the development of Organizational Citizenship Behavior (OCB). While Employee Engagement strengthens the Work-Life Balance (WLB) and provides theoretical-based analytics to improve Organizational Citizenship Behavior (OCB). In organizations, a well-managed WLB is necessary to retain employees. This activity also has some implications on Employee Engagement and their attitude towards work without considering the impact of Burnout.

Keywords: Organizational Citizenship Behavior (OCB); Employee Engagement; Burnout; Work-Life Balance (WLB) (search for similar items in EconPapers)
Date: 2021
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Persistent link: https://EconPapers.repec.org/RePEc:src:sbseec:v:3:y:2021:i:4:p:683-695

DOI: 10.26710/sbsee.v3i4.2142

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