Solving wicked problems through action learning

Liselore Crul

Action Learning: Research and Practice, 2014, vol. 11, issue 2, 215-224

Abstract: This account of practice outlines the Oxyme Action Learning Program which was conducted as part of the Management Challenge in my final year of the MSc in Coaching and Behavioral Change at Henley Business School. The central research questions were: (1) how action learning can help to solve wicked problems and (2) what the effect of an action learning program is on the individual set members, the set and the organization as a whole. This paper also describes my personal development as a facilitator of change and ends with key learnings and recommendations for future action learning programs.

Date: 2014
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DOI: 10.1080/14767333.2014.909185

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