Digital technology and enterprise knowledge management: literature review and theoretical framework construction

Wei Yan, Yiyu Xiong, Anwei Gu, Heng Lu and Xiangxian Zhang

Asia Pacific Business Review, 2023, vol. 29, issue 4, 931-949

Abstract: This paper systematically analyses the research on enterprise knowledge management and digital technology. We used VOSviewer to carry out topic cluster analysis and found that current research can be divided into four topics: digital technology and customer knowledge management; application dilemma and problems of digital technology in knowledge management; digital transformation of organizational knowledge management; and the influence of digital technology on knowledge management. In addition, we summarize the application research framework of digital technology in enterprise knowledge management, including antecedents, results and impact paths.

Date: 2023
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DOI: 10.1080/13602381.2023.2197394

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