Prediction of appointment no-shows using electronic health records

Qiaohui Lin, Brenda Betancourt, Benjamin A. Goldstein and Rebecca C. Steorts

Journal of Applied Statistics, 2020, vol. 47, issue 7, 1220-1234

Abstract: Appointment no-shows have a negative impact on patient health and have caused substantial loss in resources and revenue for health care systems. Intervention strategies to reduce no-show rates can be more effective if targeted to the subpopulations of patients with higher risk of not showing to their appointments. We use electronic health records (EHR) from a large medical center to predict no-show patients based on demographic and health care features. We apply sparse Bayesian modeling approaches based on Lasso and automatic relevance determination to predict and identify the most relevant risk factors of no-show patients at a provider level.

Date: 2020
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DOI: 10.1080/02664763.2019.1672631

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