EconPapers    
Economics at your fingertips  
 

Can I please keep my number?

Christian Murray

Journal of Global Scholars of Marketing Science, 2016, vol. 26, issue 4, 326-328

Abstract: A wireless customer for Wonderphone breaks her phone and cancels her current contract using an online customer service chat room. She was falsely informed by the customer service representative that she would be able to keep her wireless phone number if she purchased a new phone. When she goes in-store to purchase a new phone the service rep informs her, “You are not allowed to keep the same phone number.”

Date: 2016
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/21639159.2016.1207852 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:jgsmks:v:26:y:2016:i:4:p:326-328

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RGAM20

DOI: 10.1080/21639159.2016.1207852

Access Statistics for this article

Journal of Global Scholars of Marketing Science is currently edited by Seong-Yeon Park

More articles in Journal of Global Scholars of Marketing Science from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().

 
Page updated 2025-03-20
Handle: RePEc:taf:jgsmks:v:26:y:2016:i:4:p:326-328