 Fear and anger: antecedents and consequences of emotional responses to mobile communicationSimone Dohle, Carmen Keller and Michael Siegrist Journal of Risk Research, 2012, vol. 15, issue 4, 435-446 Abstract: Many people fear that exposure to mobile phone base stations leads to severe health effects. In addition to those fears, many citizens are unsatisfied or even angry about prevailing base station site-selection procedures. In the present study, it was investigated how these emotions, i.e. fear and anger, determine risk and benefit perceptions and the acceptance of mobile communication. Using structural equation modeling, we found that benefit perception and the acceptance of mobile phone base stations were primarily determined by anger. Risk perception, in contrast was influenced by both emotions. In addition, controllability and fairness emerged as important cognitive appraisals, or antecedents, of fear and anger, while certainty was not related to these emotions. In sum, our findings highlight that fear and anger have specific influences on risk, benefit, and acceptance of mobile communication. Furthermore, the study provides an in-depth understanding of the antecedents that lead to emotional responses within the context of mobile communication. Implications for risk communication will be derived. Date: 2012 Downloads: (external link) Related works: Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text Persistent link: https://EconPapers.repec.org/RePEc:taf:jriskr:v:15:y:2012:i:4:p:435-446 Ordering information: This journal article can be ordered from DOI: 10.1080/13669877.2011.636835 Access Statistics for this article Journal of Risk Research is currently edited by Bryan MacGregor More articles in Journal of Risk Research from Taylor & Francis Journals |
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