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Human error in high hazard systems: Do we treat the problem in an appropriate way?

Stefan Einarsson

Journal of Risk Research, 1999, vol. 2, issue 2, 115-128

Abstract: This article addresses the problem of human error within a technical environment. A model of a human-machine interface is presented to illustrate the work situation in an open perspective. The term human error is defined and briefly discussed. A general framework for controlling human error is presented with proactive and reactive approaches. Some well-known methods of human reliability assessment are discussed and the general limitations of the methods are elaborated. The reactive approaches are compared with proactive approaches, and the term 'safety culture' is elucidated. The importance of high reliability organizations to serve as model companies for other organizations is briefly discussed.

Date: 1999
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DOI: 10.1080/136698799376880

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