A Dynamic Viewpoint to Design Performance Management Systems in Academic Institutions: Theory and Practice

Federico Cosenz

International Journal of Public Administration, 2014, vol. 37, issue 13, 955-969

Abstract: This article illustrates how to design and apply Performance Management systems in academic institutions by identifying and modeling those factors affecting academic performance through a dynamic performance management view. Particularly, combining performance management with System Dynamics modeling may allow academic decision-makers to better identify key performance drivers for pursuing a sustainable performance improvement in universities. In the second section of the article, a number of examples based on empirical findings from a field project aimed at designing a dynamic performance management model for the University of Palermo (Italy) are discussed.

Date: 2014
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DOI: 10.1080/01900692.2014.952824

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