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Do Role Clarity and Job Satisfaction Mediate the Relationship between Telework and Work Effort?

James Caillier

International Journal of Public Administration, 2014, vol. 37, issue 4, 193-201

Abstract: The empirical association between telework and work effort, as well as how this relationship is mediated by role clarity and job satisfaction, is lacking in the literature. As a consequence, the direct and indirect impact of telework on work effort in U.S. federal government agencies was examined in the article. Results indicate that telework was inversely related to work effort. Moreover, role clarity and job satisfaction did not mediate the relationship between telework and work effort. The implications these results have for theory and practice are thoroughly discussed in the article.

Date: 2014
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DOI: 10.1080/01900692.2013.798813

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