Understanding Diversity Management in the Public Sector: A Case for Contingency Theory

Jocelyn McGrandle

International Journal of Public Administration, 2017, vol. 40, issue 6, 526-537

Abstract: Recent diversification in Western populations has led to the implementation of diversity policies like diversity management (DM), a human resource management concept that promotes the hiring, retention, and active participation of a diverse workforce in order to improve organizational performance. This paper seeks to develop contingency theory as a theoretical framework for examining and explaining different DM practices across governments. In contingency theory, there is no one best way to manage all organizations; rather the internal and external environments of each organization create unique situations that require programs tailored to their distinctiveness in order to achieve optimal functionality.

Date: 2017
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DOI: 10.1080/01900692.2015.1136942

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