Unleashing Innovation beyond Organizational Boundaries: Exploring Citizensourcing Projects

Lisa Schmidthuber and Dennis Hilgers

International Journal of Public Administration, 2018, vol. 41, issue 4, 268-283

Abstract: By using information and communications technologies, public administration encourages external actors to get involved in governmental activities once performed by civil servants. This article seeks to investigate the open innovation phenomenon beyond the entrepreneurial domain in the context of open government. For this purpose, a multiple case study was conducted to explore the current state of open government in Austria. The study first reveals the role of citizens as an active part of the system, then discusses the impact of citizensourcing projects, and finally concludes with giving implications for research and practice.

Date: 2018
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DOI: 10.1080/01900692.2016.1263656

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