Predictors of Electronic Government Services Adoption: The African Students’ Perspective in China

Isaac Kofi Mensah

International Journal of Public Administration, 2019, vol. 42, issue 12, 997-1009

Abstract: This study investigated the willingness of African students in China to adopt and use e-government services. The Unified Theory of Acceptance and Use of Technology (UTAUT) was used as the theoretical framework for this study while the data were analyzed with SPSS. The results indicate that performance expectancy, social influence, culture, and facilitating conditions were significant in determining the willingness to use e-government services. Contrarily to our expectations, effort expectancy, trust in the internet and perceived service quality were not significant in influencing the willingness to use e-government services. Also, while social influence had a significant influence on the trust in the internet, it was, however, demonstrated that social influence does not have a significant impact on both the effort expectancy and performance expectancy of e-government services. The implications of these and other result findings of this study are thoroughly discussed.

Date: 2019
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DOI: 10.1080/01900692.2019.1572621

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