Do Citizens Trust the Civil Service Differently? Comparing the Determinants of Confidence in Political-Administrative Institutions

Pedro J. Camões and Sílvia M. Mendes

International Journal of Public Administration, 2019, vol. 42, issue 14, 1234-1244

Abstract: This paper asks whether citizens judge public administration to be trustworthy using different criteria from other political institutions. Using survey data, we estimate ordered logistic and multivariate regressions to compare the determinants of trust in six different political-administrative institutions. Findings show that social trust, political interest, as well as other individual characteristics, have very similar effects on trust regardless of the institution. The evidence shows that people who are older and more educated, interested in politics, and employed in the public sector, are only slightly more likely to make some sort of distinction. Implications for non-discriminant judgement mechanisms are discussed.

Date: 2019
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DOI: 10.1080/01900692.2019.1592187

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