The Role of Public Service Motivation in Employee Work Engagement: A Test of the Job Demands-Resources Model

Donna K. Cooke, Katarina K. Brant and Juanita M. Woods

International Journal of Public Administration, 2019, vol. 42, issue 9, 765-775

Abstract: The study investigates the nature of public service motivation’s (PSM) relationship to employee work engagement. Using the Job Demands-Resource Model, the authors compare whether PSM as a resource is an antecedent to employee work engagement or has a buffering effect on job hindrances of perceived red tape in explaining employee work engagement. They surveyed 388 supervisors and managers in a public-sector organization in the United States. The findings support PSM as an antecedent along with perceived job influence and perceived procurement red tape to employee work engagement.

Date: 2019
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DOI: 10.1080/01900692.2018.1517265

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