Globalization and Worldwide Best Practices in E-Government

Aroon P. Manoharan, Alex Ingrams, Dongyoen Kang and Haoyu Zhao

International Journal of Public Administration, 2021, vol. 44, issue 6, 465-476

Abstract: As the rate of global technological change becomes ever more visible, the development of e-governance is sometimes taken for granted as a path-dependent process. E-governance evolution models assume that the quality of online government information, services, and transactions, will trend ever upward. This article tests this claim through a global analysis of different patterns of growth and maturation. The article delves into six best practice cases for e-governance and analyzes world-wide growth trends. Best practices for city governments are described in five categories: privacy and security, usability, content, services, and citizen and social engagement. Three groups of e-governance developers are identified, and cities with the fastest growth rates are found to be among those in the middle of the development curve. The findings suggest a ‘climber’ phenomenon in global e-governance diffusion trends.

Date: 2021
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/01900692.2020.1729182 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:lpadxx:v:44:y:2021:i:6:p:465-476

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/lpad20

DOI: 10.1080/01900692.2020.1729182

Access Statistics for this article

International Journal of Public Administration is currently edited by Ali Farazmand

More articles in International Journal of Public Administration from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().