A Serial Mediation Model Exploring the Impact of High Performance Human Resource Practices on Public Sector Performance through Intermediate Employee Attitudes

David Huntsman, Alex Greer, Haley Murphy and Xiangyu (Dale) Li

International Journal of Public Administration, 2023, vol. 46, issue 15, 1106-1121

Abstract: Poor performing fire departments are often attributed to managerial deficiencies such as ineffective communication, training, and absence of relevant standard operating guidelines. Despite this, research on HRM in the fire service is lacking. Adopting a social exchange approach, we test a serial mediation model which contends that departments can enhance performance levels by adopting High-Performance Human Resource Practices (HPHRPs), that influence organizational success through the intermediate employee attitudes of organizational support and in turn, job satisfaction. Our findings show that, where there is flexibility, leaders may use discretion to build trust in the organization and improve overall performance.

Date: 2023
References: Add references at CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/01900692.2022.2075895 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:lpadxx:v:46:y:2023:i:15:p:1106-1121

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/lpad20

DOI: 10.1080/01900692.2022.2075895

Access Statistics for this article

International Journal of Public Administration is currently edited by Ali Farazmand

More articles in International Journal of Public Administration from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().