Mobile Government: Research Development and Research Perspectives

Bernd W. Wirtz, Isabell Balzer and Daniel Schmitt

International Journal of Public Administration, 2023, vol. 46, issue 4, 269-290

Abstract: The growing number of mobile and wireless devices is a key reason for the rising importance of and the interest in mobile government. As researchers and practitioners still ask for further empirical research in this area, it is necessary to analyze existing research and cluster it in order to reveal research gaps. This literature review focuses this demand by scrutinizing the available quantitative empirical research approaches, and therefore identifying areas requiring further exploration. In examining 32 quantitative empirical mobile government publications, we identified four differing research sub-topics. Furthermore, we clustered these publications according to research design, statistical methods, data collection and research perspectives. Based on our findings, we will make recommendations for further research in particular areas.

Date: 2023
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DOI: 10.1080/01900692.2021.1993910

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