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Outcome Insights: Applying an NPG Lens to Examine a Capacity Building Initiative Among the Government and its Partner

Sapna Varkey, Kara Lawrence, Leila Chelbi, Amanda J. Stewart and Richard M. Clerkin

International Journal of Public Administration, 2024, vol. 47, issue 4, 243-256

Abstract: Providing services for a diverse population requires a shift in paradigms and mechanisms. New Public Governance (NPG) provides insights on the need for collaborative actions between organizations from all sectors. This study applies an NPG lens to investigate a state’s effort to enhance mental health and substance use recovery through building capacity in peer-support service providing organizations (SPOs). We used 37 participant interviews from a training program. Results show variations between intended and actual outcomes and highlight NPG as a relevant framework for capacity building and co-creation of public value in dynamic partnerships between the public sector and SPOs.

Date: 2024
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DOI: 10.1080/01900692.2022.2111579

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