The Motivational Basis of Citizen-Led Local Interventions: The Case of Road Repairs and Traffic Management in Ghana

Charles W. Kaye-Essien and Eric Yankson

International Journal of Public Administration, 2025, vol. 48, issue 14, 948-961

Abstract: The role of citizens in public service delivery is widely recognized. What is largely missing however, is a deeper understanding of why citizens initiate certain interventions in response to limited local public services. Drawing ideas from the participation and coproduction literatures as analytical lens and three cases of citizen intervention —road repairs, speed control and road closure—in Ghana as empirical lens, this paper finds evidence that citizens are motivated by the need for road servicing, the feeling of doing good for society and the allure of monetary gifts from road users when making decisions about intervening in public issues.

Date: 2025
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DOI: 10.1080/01900692.2024.2429131

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