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Well-Being in the Public Service: A Multi-Level Analysis of Job Demands and Job Resources

Vindhya Weeratunga, Fiona Buick, Michael Edward O’Donnell, Deborah Ann Blackman and Miriam Glennie

International Journal of Public Administration, 2025, vol. 48, issue 7, 446-461

Abstract: This study extends the Job Demands-Resources (JD-R) theory in the public sector through a multi-level, qualitative examination of psychological well-being. Focusing on the Australian Public Service, we demonstrate that job demands and resources impacting employee well-being vary and interact at individual, team and organizational levels. Qualitative examinations of the JD-R theory are scarce, offering limited insight into these interactions. We provide insights into contextual influences on job demands and resources and their implications on employee psychological well-being, contributing to the theoretical development of the JD-R theory and recommending strategies for enhancing and sustaining well-being in the public service.

Date: 2025
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DOI: 10.1080/01900692.2024.2365866

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