Identifying the Predictors of Employee Health and Satisfaction in an Npm Environment

Andrew J. Noblet and John J. Rodwell

Public Management Review, 2009, vol. 11, issue 5, 663-683

Abstract: The Demand-Control-Support (DCS) model is investigated in the context of police officers working within an organization that has relatively widespread uptake of New Public Management (NPM) practices. A survey of 479 police officers from two geographic regions was undertaken and the results indicate that the DCS offers a simple, yet powerful, framework for identifying the conditions to be managed in an NPM-oriented environment. Job control and work-based support predict all four target variables, strengthening the view that decision-making latitude and support from supervisors and colleagues represent critical resources for promoting the well-being, satisfaction and commitment of public sector employees.

Date: 2009
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DOI: 10.1080/14719030902798214

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