Is the Estonian Municipal Benchmarking Really Better?

Juraj Nemec, Beata Merickova and Marketa Sumpikova Fantova

Public Management Review, 2011, vol. 13, issue 4, 539-549

Abstract: The research tries to explain the contrasting pictures presented by two recent articles published in Public Management Review : Tonnisson and Wilson (2007) and Nemec, Merickova and Ochrana (2008). The data suggest that the research methodology has a major impact on the results, and in our case this factor is the main explanation for the differences between the results. Although the use of different research methodologies explains a lot of the inter-country variation in results, it does seem that the benchmarking situation, particularly for local service delivery in Czechia and Slovakia, is less satisfactory than in Estonia.

Date: 2011
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DOI: 10.1080/14719037.2010.525036

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