Caught By Surprise?

Victor Bekkers, Arthur Edwards, Rebecca Moody and Henri Beunders

Public Management Review, 2011, vol. 13, issue 7, 1003-1021

Abstract: New social network technology (Web 2.0) provides individuals and small groups with powerful resources for rapid political mobilization. This can create strategic surprises to policy-makers. Two cases of Web 2.0 driven micro-mobilization processes are considered. In both cases, new network technology helped the process of issue-expansion on which the emergence of these strategic surprises is dependent. Policy-makers were taken by surprise because their repertoires of action are focused primarily on official arrangements of consultation and on the news coverage by traditional media. Policy-makers' capacities and resources are not attuned to the political use of network technology by citizens.

Date: 2011
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DOI: 10.1080/14719037.2011.589615

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