The Impact of Managerial Quality on Employee Turnover

Morgen Johansen

Public Management Review, 2013, vol. 15, issue 6, 858-877

Abstract: This paper empirically examines, at the organizational level, the impact of quality public managers on turnover. Quality managers can influence turnover through human capital management, budgeting, setting tasks and providing goals. However, their ability to affect turnover depends on managerial level, which in this study are the upper and middle levels. Managerial quality is operationalized with superintendent and principal salaries and turnover is operationalized with the retention rate of teachers in school districts. The findings reveal that quality middle managers exert a significant and negative effect on organizational turnover and quality upper level managers do not directly influence turnover.

Date: 2013
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DOI: 10.1080/14719037.2012.725758

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