Can't You Count? Public Service Delivery and Standardized Measurement Challenges - The Case of Community Composting

Rachel Slater and Mike Aiken

Public Management Review, 2015, vol. 17, issue 8, 1085-1102

Abstract: Performance measurement is increasingly important for UK third sector organizations (TSOs) driven in part by policymakers' interest in harnessing them as deliverers of public services. This article examines a developing and little researched constituency of TSOs - community composters - which has become attractive to policymakers facing obligations to reduce, recycle, and reuse waste. The research, which included the first extensive survey of this constituency combined with a purposive case study investigation, found a highly diverse set of organizations. The analysis proposes five types of community composters and explores the challenges to developing a standardized measurement regime.

Date: 2015
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Citations: View citations in EconPapers (3)

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DOI: 10.1080/14719037.2014.881532

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