Advancing Public Accountability? The Social Services 'Star' Ratings

Tony Cutler and Barbara Waine

Public Money & Management, 2003, vol. 23, issue 2, 125-128

Abstract: An important development in the UK public sector is the rating and classification of service providers. The authors examine a significant exercise of this kind: the 'star' ratings awarded to local authority social services departments in England. The article explains why it is difficult to accept the Government's claim that these star ratings provide a significant advance in public accountability.

Date: 2003
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DOI: 10.1080/09540962.2003.10874834

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