The Perils and Pitfalls of Performance Measurement: The CPA Regime for Local Authorities in England

Iain McLean, Dirk Haubrich and Roxana Gutiérrez-Romero

Public Money & Management, 2007, vol. 27, issue 2, 111-118

Abstract: From 2002 comprehensive performance assessment (CPA) has been used by the Audit Commission to scrutinize service delivery in English local authorities across six service blocks: benefits; social care; environment; libraries and leisure; use of resources; education and housing. The authors examined CPA in terms of how vulnerable it is to categorization errors and gaming, whether it is consistent with other government policies and how it deals with uncontrollable factors. CPA failed all of these tests.

Date: 2007
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (7)

Downloads: (external link)
http://hdl.handle.net/10.1111/j.1467-9302.2007.00566.x (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:pubmmg:v:27:y:2007:i:2:p:111-118

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RPMM20

DOI: 10.1111/j.1467-9302.2007.00566.x

Access Statistics for this article

Public Money & Management is currently edited by Michaela Lavender

More articles in Public Money & Management from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().