New Development: Leading Lean Action to Transform Housing Services

David McQuade

Public Money & Management, 2008, vol. 28, issue 1, 57-60

Abstract: How could anything the Toyota car company is doing have a hugely positive impact on a social housing group operating in the east of England? This article highlights an impressive Lean journey and some significant performance improvement.

Date: 2008
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DOI: 10.1111/j.1467-9302.2008.00620.x

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