The advantages of the balanced scorecard in the public sector: beyond performance measurement

Benjamin Dreveton

Public Money & Management, 2013, vol. 33, issue 2, 131-136

Abstract: This article describes the introduction of a management control device (a balanced scorecard) in a French public sector organization. The focus is on the scorecard creation process itself. A two-year case study shows that the advantages of the scorecard go well beyond simply measuring performance: strategic, organizational and human benefits were gained.

Date: 2013
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Citations: View citations in EconPapers (4)

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DOI: 10.1080/09540962.2013.763425

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