Disconnected communities? ICT, policy learning and the lessons for central--local relations

Martin Laffin and Christianne Ormston

Public Money & Management, 2013, vol. 33, issue 3, 185-191

Abstract: Contemporary information and communication technologies (ICT) enable large amounts of information to be captured and communicated, and for service delivery processes to be re-engineered. However, claims for a new digital era governance and for the transformative role of ICT in public services are questionable. A policy learning approach is used in this article to demonstrate that the relationship between information, policy knowledge, formulation and action is complex and uncertain. ICT applications have limited capacity to transform radically the public policy process and the delivery of complex public services. Similarly, such applications are unlikely to transform central--local relations given the multiplicity of political, professional and territorial interests and perspectives.

Date: 2013
References: View complete reference list from CitEc
Citations:

Downloads: (external link)
http://hdl.handle.net/10.1080/09540962.2013.785703 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:pubmmg:v:33:y:2013:i:3:p:185-191

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RPMM20

DOI: 10.1080/09540962.2013.785703

Access Statistics for this article

Public Money & Management is currently edited by Michaela Lavender

More articles in Public Money & Management from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().