Internal and external use of performance information in public organizations: results from an international survey

Gerhard Hammerschmid, Steven Van de Walle and Vid Stimac

Public Money & Management, 2013, vol. 33, issue 4, 261-268

Abstract: This paper analyses how public managers use performance information. A sample of over 3,100 high-level public sector executives from six European countries, provided evidence of significant country variations. Considerable variations were also found in patterns of use in different policy fields; and performance indicators were not used as often in central government as in local and regional government. Implementation of performance management instruments in an organization had a strong effect on the actual use of performance information.

Date: 2013
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Persistent link: https://EconPapers.repec.org/RePEc:taf:pubmmg:v:33:y:2013:i:4:p:261-268

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DOI: 10.1080/09540962.2013.799803

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