On the bright and dark side of public service motivation: the relationship between PSM and employee wellbeing

Nina Mari van Loon, Wouter Vandenabeele and Peter Leisink

Public Money & Management, 2015, vol. 35, issue 5, 349-356

Abstract: This paper reveals that the relationship between public service motivation (PSM) and employee wellbeing depends on the societal impact potential (SIP) through the job and organizational type. In people-changing organizations, PSM relates to higher burnout and lower job satisfaction when SIP is high: employees sacrifice themselves too much for society. However, in people-processing organizations, low SIP relates to higher burnout and lower job satisfaction: employees experience frustration if they cannot contribute. This shows that whether PSM relates positively depends on institutional logics.

Date: 2015
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DOI: 10.1080/09540962.2015.1061171

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