Integrated performance management using information technology: a study of UK charities

Diana Limburg, Cathy Knowles, Maureen McCulloch and Laura Spira

Public Money & Management, 2017, vol. 37, issue 3, 181-188

Abstract: This paper explores how UK charities use information technology (IT) to support integrated performance management (IPM). Based on six case studies of small and medium-sized charities (SMCs), it finds that SMCs see IT as important for IPM, but face significant barriers establishing effective IPM. The paper concludes that charities would benefit from a more strategic infrastructure approach to IT, integrating IT for data, information and knowledge.

Date: 2017
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Citations: View citations in EconPapers (1)

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DOI: 10.1080/09540962.2017.1281657

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