Understanding before implementing: the context of Lean in public healthcare organizations

Pierre-Luc Fournier and Marie-Hélène Jobin

Public Money & Management, 2018, vol. 38, issue 1, 37-44

Abstract: A three-year study of Lean implementation in public healthcare organizations in Québec identified poor understanding of the organizational context as a contributing factor to unsustainable Lean implementation. This paper presents a holistic perspective of the unique context of public healthcare organizations and discusses its implications with regards to Lean implementation.

Date: 2018
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DOI: 10.1080/09540962.2018.1389505

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