: 4P recommendations for implementing change, from research in hospitals

Sandra G. Leggat, Pauline Stanton, Greg J. Bamber, Timothy Bartram, Richard Gough, Ruth Ballardie, Kathy GermAnn and Amrik Sohal

Public Money & Management, 2018, vol. 38, issue 1, 45-50

Abstract: How are hospital staff involved in process improvement initiatives such as Lean? What can we learn from Lean implementation experiences about the sustainability of such initiatives? The authors considered such questions in a study of workplace change in Australia and Canada. They found that Lean is more likely to be sustained when leaders adopted the 4P recommendations presented in this article.

Date: 2018
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DOI: 10.1080/09540962.2017.1389534

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