Planning and managing primary care services: lessons from the NHS in England

Kath Checkland, Imelda McDermott, Anna Coleman, Lynsey Warwick-Giles, Donna Bramwell, Pauline Allen and Stephen Peckham

Public Money & Management, 2018, vol. 38, issue 4, 261-270

Abstract: High-quality primary care services are an essential part of a successful health service. However, the planning and management of such services is complex. Using evidence from a study of recent extensive changes in the English NHS, the authors highlight the need for local service oversight by managers who understand local conditions and needs. The recent English experience supports an incremental policy adjustment approach, rather than wholesale organizational change.

Date: 2018
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DOI: 10.1080/09540962.2018.1449467

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