Managing change and mitigating reform cynicism

Alexander Kroll and Obed Pasha

Public Money & Management, 2021, vol. 41, issue 5, 395-403

Abstract: This paper contributes to the literature on resistance to change in public organizations by studying how management mitigates employee cynicism toward reforms. Focusing on performance management reforms in German local government, the authors found that low levels of cynicism were associated with reform-specific support resources (rather than resources generally), political commitment (rather than peer support for the reform), and reform knowledge (rather than learning forums).

Date: 2021
References: Add references at CitEc
Citations: View citations in EconPapers (1)

Downloads: (external link)
http://hdl.handle.net/10.1080/09540962.2019.1683982 (text/html)
Access to full text is restricted to subscribers.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:taf:pubmmg:v:41:y:2021:i:5:p:395-403

Ordering information: This journal article can be ordered from
http://www.tandfonline.com/pricing/journal/RPMM20

DOI: 10.1080/09540962.2019.1683982

Access Statistics for this article

Public Money & Management is currently edited by Michaela Lavender

More articles in Public Money & Management from Taylor & Francis Journals
Bibliographic data for series maintained by Chris Longhurst ().