Leadership matters to the police: Managing emotional labour through authentic leadership

Ben Farr-Wharton, Matthew Xerri, Chiara Saccon and Yvonne Brunetto

Public Money & Management, 2023, vol. 43, issue 5, 415-423

Abstract: Policing is stressful, and this stress is amplified as a result of chronic under-resourcing and escalating red tape. Frontline managers of police play a crucial role in mitigating police stress, and improving their wellbeing. The research in this article highlights that police managers also shape the turnover intentions of officers. The implication is that policing organizations need to support their managers and leaders to develop qualities that advance the wellbeing of their staff, in order to address workplace stress and turnover.

Date: 2023
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DOI: 10.1080/09540962.2021.1940481

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